Papyrus Solutions and Services

P&V Group (Insurance, Belgium) - Papyrus Transformation

Re-design an existing solution

Original implementation is heavily customized (framework overwrites, class duplication), contains redundant code (hard to maintain) and unnecessary execution points.

Slide title

Write your caption here

Button

Challenge

• Original implementation is heavily customized (framework overwrites, class duplication), contains redundant code (hard to maintain) and unnecessary execution points.

• The environment experience frequent outages and is often slow to react.

• Service Desk is unable to monitor the environment and check request statuses causing a reactive service instead of a proactive one.

• Problem investigation and resolution is handled only by Papyrus consultants, locking resources in tasks that could be handled by Service Desk directly.